From inbox chaos to autonomous order flow.

Order automation is software that reads incoming orders in whatever format they arrive, extracts the customer, products, quantities and prices, matches each line to your product catalogue, and creates the order in your ERP without manual re-typing. Weeva adds a review step for anything uncertain and records every action.

PDF, Excel, CSV, Word, plain text, orders typed into an email body, scanned documents, photos, handwritten notes and WhatsApp messages. Multi-order documents are split into separate orders. There is no template to set up per customer: Weeva reads each document the way a person on your order desk would, and learns each customer's quirks from corrections.

Weeva uses a 13-step matching algorithm using state-of-the-art deterministic and statistical methods as well as frontier LLMs and reasoning models to match a client's product description to your exact product code in your system. Weeva's Match Memory also learns how each customer has ordered before and remembers manual amendments that your team has made, on a per client basis.

Sage, SAP, Syspro, Xero, QuickBooks, NetSuite, Acumatica, Cin7, Zoho, Odoo, Katana, Palladium and SOS Inventory, plus any cloud ERP or accounting package with an API. New connectors are configuration and adapters on the same framework. Each integration page states honestly whether its connector is native today or built as an adapter.

Every extracted field and every match carries a confidence score. Anything below the threshold you set is routed to a person on your team for a quick confirmation. That decision improves matching for your business, so the same case is handled automatically next time. We do not publish a headline accuracy figure because it depends on your documents; we measure it on your own orders during the first weeks.

Most cloud systems are configured in the first week; adapter builds are scoped in discovery. Weeva then processes real orders in parallel with your current process before anything is switched over. Your team keeps working the way it does today while you compare results on your own orders. You switch over when you are satisfied, then roll out customer by customer.

Yes. Orders, photos of order books and forwarded messages sent to a dedicated Weeva number are read like any emailed order. Weeva builds one order from the conversation, applies amendments such as "make that 8 not 6", holds a forwarded copy as a possible duplicate and merges a late addition into the open order before your cut-off.

Each client's data is isolated with its own encryption keys, sensitive fields and documents are encrypted at rest, every edit is audited, and nothing is pushed to your ERP without a record. Document content is treated as data by the AI, never as instructions. See the security page for the detail.

Distributors, wholesalers, manufacturers and suppliers who receive customer orders in mixed formats: fresh produce, food and beverage, FMCG, health and supplements, industrial supply and similar operations-heavy businesses. If your order desk re-types orders into an ERP, Weeva fits. If your receiving team also captures delivery notes by hand, Goods Receiving Automation covers that side.

Weeva is priced per client, on a volume tier set by how many orders you process each month. There is no one-size price list. To get your price, email a handful of sample orders and your estimated monthly volumes to [email protected], or bring them to a demo. We quote within an hour.